Terms and condtions contd ...

Renewal / Upgrade Policy :-
You would be eligible to renew/upgrade the services any time before your service plan get expired, however remaining month/days of subscription will be credited to your renewed/upgraded service plan.
Note : In case of Incidence Plan renew/upgrade will not be an option.
Cancellation And Termination:-
All right reserved to Ve Sys USA LLC to refuse service for any reason at any time to anyone.
Any use of service/software which is illegal may result in termination of your contract and may lead to cancellation of your account.
You are solely responsible for properly canceling your account.
Ve Systems, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services, using the service for PC other than the one which has been registered for use with Ve Systems, among other reasons. Such termination of the Service/Contract will result in the deactivation or deletion of your Account or your access to your PC Support Contract.
Services / Plans :-
Your services refer to your contract with Ve Systems under the plan that you entered with. Ve Systems offers multiple service plans, which entitles you to access our technical support agents 24/7 for the duration of the contract. In this duration of your service plan, you can call our technicians any time for technical issues with your computers / peripherals included in the service plan.
Ve Systems reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Out of Scope Services :-
Hardware failure/Dead Devices.
Power failure
ISP(Internet Service Provider) issues
How To Issues.
Any other issue which is diagnostic by our expert technician that can not be fixed neither on remote control nor on phone support or chat support.